• Company Overview

Founded in 1992, Lanart Rug Inc. is a Canadian company specializing in the manufacturing and distribution of rugs. Headquartered in Saint-Jean-sur-Richelieu, near Montreal, the company operates over 200,000 square feet of facilities along with distribution centers in British Columbia and Georgia (USA).

Over the years, Lanart has grown from artisanal production to a full range of utility and decorative rugs, distributed across North America. Their customers include Costco, Home Depot, specialty shops, and major retailers.

• Context & Challenges

As Lanart continued to grow, it needed to modernize its management tools in order to:

- Reduce errors caused by manual entry of orders and invoices

- Increase efficiency in handling large order volumes

- Improve cash flow by accelerating invoice processing

• Key Contributor: Diane Morrissette

Diane Morrissette, responsible for accounting at Lanart Rug, played a central role in the project’s success by supporting the implementation of new financial processes. Her involvement ensured:

- Consistency in accounting data processing

- Smooth adoption of new procedures by internal teams

- Operational continuity during and after the migration

- The Lanart Rug team showed great availability, responsiveness, and openness to change, which were key factors in ensuring the project’s success. 

• The Solution

The integration of AGENA3000 EDI with QuickBooks enabled Lanart Rug to:

- Automatically receive customer orders (e.g., Costco, Home Depot) directly into QuickBooks

- Issue and send invoices via EDI instantly, without manual intervention

- Ensure complete and reliable traceability of all exchanges

The turnkey solution was deployed quickly, with personalized support and dedicated training for the teams.

• Benefits Achieved

- Time Savings: End-to-end process automation

- Error Reduction: Elimination of duplicate entry and fewer disputes

- Faster Order Processing: Improved customer satisfaction

- Better Cash Flow: Invoices sent immediately after validation

• Client Testimonial

"The integration of AGENA3000 with QuickBooks has transformed the way we work. Today, our orders are automatically integrated, our invoices are sent without delay, and our teams can focus on higher value-added tasks."

— Diane Morrissette, Accounting, Lanart Rug Inc.

• Conclusion

Lanart Rug is a perfect example of how a high-performing manufacturing SME can leverage digitalization to automate exchanges, improve responsiveness, strengthen relationships with major clients, and optimize cash flow.

For more information you can contact Lorraine NGAMASSI, Sales Development Representative, by e-mail to lorraine.ngamassi.deugoue@agena3000.com or at +1 647 897 3922.